Terms of Use
Last Updated September 12, 2026
Agreement
These terms govern your use of thestearns-group.com, operated by The Stearns Group LLC (“TSG,” “we,” “us”). By using the site you agree to them. If you do not agree, please do not use the site.
What This Site Is
This site describes the consulting services we offer and provides a way to contact us. Its content is general information about practice operations. It is not advice for your specific situation, and it is not a substitute for engaging a professional who knows the facts of your business.
Scope of Our Services
TSG provides business, operational, technology, implementation and strategic consulting to healthcare practices. TSG does not practice medicine, nursing or any other licensed clinical profession on behalf of clients, and does not direct clinical judgment. TSG does not provide legal advice, tax advice, audit services or licensed accounting services, and does not replace legal counsel, certified public accountants, or licensed billing or credentialing professionals where those services are required. Where specialized services are needed, we help identify what is needed and coordinate with your own advisors.
No Guarantees of Outcome
Payer participation, contracting, reimbursement rates and credentialing approval are determined by payers and regulators, not by TSG. Nothing on this site or in our communications is a promise of enrollment, approval, revenue, patient volume or any other business result.
No Relationship Formed by Use of the Site
Reading this site, subscribing to our notes, submitting an inquiry or booking a call does not create a consulting relationship. A relationship begins only when both parties sign a written agreement, and that agreement governs the work, its scope, its fees and its confidentiality terms. Where this page and a signed client agreement differ, the signed agreement controls.
Your Use of the Site
You agree not to misuse the site: no attempts to gain unauthorized access, no interference with its operation, no scraping for commercial purposes, and no use of the site to send unlawful or abusive material through our forms.
Intellectual Property
The content, copy, structure, design and marks on this site belong to The Stearns Group LLC. You may read and share links to it. You may not copy, republish or adapt it for commercial use without our written permission.
Third-Party Services and Links
This site relies on third-party services for scheduling, forms, email and hosting, and may link to sites we do not control. We are not responsible for the content, availability or practices of those services.
Disclaimer of Warranties
The site is provided as is and as available, without warranties of any kind, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy or non-infringement. We do not warrant that the site will be uninterrupted or error free.
Limitation of Liability
To the fullest extent permitted by law, TSG and its members, officers, employees and contractors are not liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or business opportunity, arising from your use of this site. Our total liability relating to the site is limited to one hundred dollars. This section does not limit liability that cannot be limited under applicable law.
Indemnification
You agree to indemnify and hold TSG harmless from claims, damages and expenses, including reasonable legal fees, arising from your misuse of the site or your violation of these terms.
Governing Law
These terms are governed by the laws of the State of North Carolina, without regard to its conflict of laws rules. The state and federal courts located in New Hanover County, North Carolina have exclusive jurisdiction over any dispute arising from the site.
Changes
We may update these terms. The date at the top of this page shows when they last changed, and continued use of the site after a change means you accept the updated terms.
Contact
Questions about these terms go to hello@thestearns-group.com.